How You Can Get Help... ...If you home has been affected: If you are insured, please contact your insurer as soon as possible. If you do not have insurance, please contact the Council immediately by calling the Housing Advice Line on 07792 437519 for advice on re-housing and please also see the information below about claiming compensation under the Riot Damages Act. Please note that your mortgage provider may also be able to agree to provide a break from making repayments. You may also be eligible for a crisis loan to meet you immediate needs. Please visit http://www.direct.gov.uk/en/MoneyTaxAndBenefits/BenefitsTaxCreditsAndOtherSupport/On_a_low_income/DG_10018856 ...If your business has been affected: If you are insured, please contact your insurer as soon as possible. If you do not have insurance, or it does not cover riot damage, you can make a claim under the Riot Damages Act. To do this please send the claim form (which is available at www.direct.gov.uk/riotadvice) to Directorate of Legal Services, New Scotland Yar, 1st Floor (V), 8-9 Broadway, SW1 0BG within 42 days of the date of damage. Remember to include your crime reference number, pictures (if possible), and receipts/bank statements to show items you had bought that were destroyed. Please note you can claim for loss or damage of stock and damage to your building or contents but you cannot claim for loss of business or damage to a vehicle. For more information please visit www.direct.gov.uk/riotadvice A High Street Support Scheme is being made available to businesses affected by the riots. For information on how to apply please visit www.haringey.gov.uk/business/disturbances-business-advice.htm.
A High Street Fund is also open for application for grants. Please visit http://www.thehighstreetfund.co.uk/.
HM Revenue & Customs have set up a Civil Disorder helpline which can provide advice if you are unable to pay your tax bills due to short-term financial difficulties or if you have had financial records lost or destroyed in the disturbances. Please call 0845 366 1207. The Retail Trust has grants available for retailers up to the value of £250. They can also offer advice and counselling. For more information please call 0808 801 0808. RBS and NatWest are offering overdraft increases, repayment holidays, fast track credit applications, interest free and fee free loans for up to 6 months to their customers who have been directly affected. For more information, please call their Business Hotline on 0800 158 5977 (NatWest) or 0800 092 3087 (RBS). ...If your workplace has been affected: Employees are not entitled to pay if they are unable to get to work due to travel disruption. If you cannot go to work because your child’s school or childcare arrangements have been disrupted, you may have the right to time off for dependents. If there is no work available to an employee (eg. the office has closed) and they are available to work, then an employer has no right to refuse to pay them or to insist that the employee takes annual leave (unless they are able to give adequate notice). ...If you are an individual or business who has suffered financially as a result of the disturbances: Capital Community Fund’s ‘We Love London’ Fund: Information on how to apply should be published soon at www.capitalcf.org.uk or call 020 7582 5117 for more information. Mayor’s Special Fund – Tottenham Fund: You can now apply by downloading an application form from www.haringey.gov.uk/index/news_and_events/latest_news/fundapplication.htm ...If you affected by the temporary closure of the Tottenham Jobcentre Plus Office
We have been given the following advice regarding arrangements for customers: · For new claims please go to the Wood Green Jobcentre. · For JSA Adviser appointments please go to Dansom House (656A Forest Road, Walthamstow, London, E17 3SH). · For JSA Lone Parents, ESA, IB, IS and DEA appointments please go to Wood Green Jobcentre. · For benefit enquiries and AJCS appointments, please go to Edmonton Jobcentre. · For payments, please go to Palmers Green Jobcentre. Furthermore, if you have any questions about these arrangements you can call their National Inquiry Line on 0845 604 3719. Please call the national enquiry line on 0845 600 0148 and they will be able to advise you. ...If you need advice: Family Lives are offering their services to support parents who may be concerned that their children may be caught up in the current disturbances on our streets, either inadvertently or deliberately engaging in criminal behaviour. They have set up a support page on their website which contains advice for parents who may be concerned and they’re sending regular updates and passing on police advice to our 40,000 twitter followers. The page can be accessed here: http://familylives.org.uk/content/uk-riots-support-advice or call 0808 800 2222 Law Society’s Free Legal Advice Helpline: 020 7092 3949 Please remember you can also contact my office 0207 219 0767, email mail@davidlammy.co.uk or write to David Lammy MP, House of Commons, Westminster, London, SW10 OAA if you have been affected and need our help.
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